Service Agreement for NightmareNeal.com
Welcome to NightmareNeal.com, the official website of Nightmare Neal, a music artist offering music, merchandise, and exclusive content to fans and customers. This page outlines the terms and services that govern the use of our website and the purchase of our products. By using this website and making any purchases, you agree to the following terms.
1. Business Overview
NightmareNeal.com is a music and merchandise store representing Nightmare Neal, a music artist who creates and sells original music tracks, albums, and associated merchandise. Our mission is to provide high-quality products and exclusive content to our fans, ensuring the best possible experience.
2. Products We Sell
We offer a variety of products, including but not limited to:
- Music: Digital downloads, albums, and exclusive music content.
- Merchandise: Clothing, accessories, and other branded items featuring Nightmare Neal’s logo and artwork.
All products are sold through our website and are subject to availability.
3. Payment Processing
Payments for products on NightmareNeal.com are processed securely via Stripe and other third-party payment gateways. By completing a purchase, you acknowledge that you understand and agree to Stripe’s terms of service and privacy policies. The payment methods we accept include credit and debit cards, as well as other secure payment methods.
4. Shipping and Delivery
For merchandise purchases, we provide details regarding shipping rates, delivery timelines, and tracking information on our product pages. Digital music products will be delivered immediately upon purchase in downloadable format or through access to a secured link.
5. Returns and Refunds
We want our customers to be satisfied with their purchases. However, due to the nature of digital products (such as music downloads), we do not offer refunds on these items. If you experience any issues with a merchandise purchase, please contact us within 14 days of receipt for assistance.
6. Customer Service and Support
For any questions or issues related to products or orders, please reach out to our customer support team at NightmareNealStudios@gmail.com. We are available to assist with product inquiries, delivery issues, or any other concerns.
7. Legal Compliance and Privacy
NightmareNeal.com operates in compliance with applicable laws regarding online sales and digital content. We respect your privacy and protect your personal information. Please review our Privacy Policy for more information on how we handle your data.
By continuing to use NightmareNeal.com and making a purchase, you agree to the terms outlined in this agreement. We reserve the right to update or modify this agreement as needed.
Contact Information:
Email: NightmareNealStudios@gmail.com
Website: NightmareNeal.com